1800HR

Well, for starters, it is all about the team. I can’t think of any football team ever that won the season based on the efforts of just one player. From start to finish, each play, offense or defense, requires participation from all the members of the team on the field. Posted on HRCSuite.com February 24, 2013 Read more here…

In today’s competitive business environment, it is essential for our teams to be connected to our company mission. Most companies have mission statements. Take yours and simplify it. Turn it into a one-sentence description of what your company does. Most mission statements have a lot of “political” jargon — these words keep our communities and investors happy, but they may get in the way of our teams having a real…

There are times when, as leaders, we believe we have done everything reasonably within our power to make sure that others know what is going on. And yet, we routinely experience what might easily be called “epic fails”. Look at this short video from the Today Show.   Posted on 1800HR, January 15, 2013

Respect is not free; you need to earn it. Don’t expect respect to seek you out; it won’t. It does not matter your title, your role, your experience, your history — nothing matters. We are all familiar with the “golden rule” — do unto other as you would have them do unto you. Start here to earn respect. This is what earning respect is all about. Don’t wait for someone…

When we deliver excellent customer service we are doing our part in an important relationship. We also need and want our customer to do their part. What does this mean and how do we achieve this? I recently was reading a back issue of Fine Homebuilding from Summer 2011. Several lines in the article by John McLean titled “Why Good Clients Lead to Successful Projects” caught my attention. Posted on…