1800HR

There is so much to learn from listening to others. Recently I met with some leaders at a company that uses regular surveys to gauge employee engagement. Our goal was to brainstorm next steps. During a lunch briefing, our discussion began in what I fear is a traditional way of solving for engagement scores. These leaders were tasked with developing work area specific action plans. Posted on HRCSuite.com August 19,2012…

A crust of bread, for most of us, is such an insignificant thing. We cut a loaf of bread and chop off the crust. The crust gets tossed. Or, when making little hors d’oeuvres, the crust is trimmed and perfect little sandwiches remain. My mother used to cut the crusts from the ends of the loaf, butter them up and share them with us as a special treat; she considered…

About a year ago I was conducting a workshop with a group of leaders on the topic of employee reward and recognition. Group exercises focused on finding ways to share rewards and recognition with employees. A key belief many of us hold is that sharing rewards and recognition with employees is an excellent way to reinforce positive outcomes and to — over time — increase positive outcomes and move away…

All too often we are faced with a lot of data, many customer interactions, long lists of things we tracked, lists of issues and concerns, budgets, numbers, expenses – and we need must quickly figure out where to spend our limited time. And, if you are like most human resource professionals today, you want the time spent on a particular task or project to be connected to results that improve…