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Rounding can be described as the simple act of getting out of your office and visiting the operational work areas of your business and the places where your customers spend time. The current TV show, Undercover Boss, is an example of rounding. A CEO disguises him or herself, and spends time with the average employee, working side by side with front line staff. This is an entertaining show. However, this…

Change happens. It is seasonal. It happens with our families, and we see this as we watch our children grow. It happens as we mentor and promote talent in our organizations. It happens as we move from assignment to assignment, or learn new skills and improve our abilities. So, do we really fear change? I suggest it is a fear of the loss of predictability, and call this The Predictability…

No one likes getting asked this question and we like answering it even less. When we do answer, there is a tendency for us to immediately think in terms of “me” and “everyone else”. So, of course, we can answer it in good conscience and say “Yes, discrimination does still exist, but, I don’t discriminate.” Please know, from my perspective, that is one of the least accurate statements ever uttered….

Lots of times when we hear the word culture, we think of diversity. Fair enough. Diversity is a specialized way of thinking about and addressing culture. This note is not about diversity.  It is about assumptions and how assumptions shape  our organizational culture. I might work in a highly diverse work force, one that is not diverse at all or like many of us, the work force where I work…